FAQ
Before you begin your adventure with us, explore the following frequently asked questions (FAQs)
to get useful information and ensure a stress-free stay.
We are here to make your vacation memorable and unforgettable.
Yes, pets are allowed both on the campsite in the PET area (from pitch no. 1 to pitch no. 56) and on the beach in the area specially designated for them.
Yes, 4-legged friends are allowed on the beach under the parasol. (Sunbed included in the price), or on the free private beach (see map), where they are also allowed to swim at the authorised times (see regulations).
Check in:
- Accomodations: You can arrive at the structure from 10:00 am and take advantage of our services (car park and beach service). The handover of the accommodation unit takes place until 16:00.
- Pitches: from 10.00 to 20.00
Check-Out:
- Accomodation: until 09.00 am. After this deadline it is not possible to extend the stay inside or use the services of the structure.
- Pitches: until 09:00 on the day of departure, regardless of the arrival time at the campsite.
After this time, the day of departure is also counted (to be agreed with the reception according to availability)
Yes, it is compulsory. Within the structure, all guests must wear the appropriate wristband visibly upon arrival to be able to move around the campsite and use the services for the entire duration of their stay. This must be returned together with the car pass on departure and in any case if you are not staying in the structure.
Daily (except Saturday morning) from 09.00 to 12.00 and from 16.00 to 19.30. Payments can be made in cash, by debit card or by credit card (Visa, Mastercard).
The balance of the accommodation units and pitches for the entire period booked must be paid the day after arrival.
Yes, € 50.00 to be paid in cash on arrival. The deposit will only be refunded on departure after checking the accommodation unit and returning the keys.
No, we do not recommend relying on Google Maps and invite you to follow the routes indicated on our website. Pay attention to the heights of the subways.
No, it is not allowed to attach cloths, wires or strings to plants of any kind, we recommend the use of special clothes racks for clothes and hammocks, which are equipped with a special holder, and for environmental reasons it is important not to spray hot soapy water on the ground or against the plants.
No, (except in the two-bedroom and one-bedroom flats) you can bring them from home or buy a complete/reduced kit, fully sealed, to take home at the end of your stay.
No, all mobile homes have a central satellite aerial, but are not equipped with a television.
The town centre (approx. 2.50 km away) can be easily reached on foot or by bike. The cycle path stretches around the entire municipality of Roseto without interruption, both northwards for about 25 km and southwards.
No, it is not present inside the structure, but in the immediate vicinity, about 50mt, you will find: market, parapharmacy, newsagent, gym, wellness centre, swimming pool.
It is strictly forbidden to light open flames and leave them unattended. Gas and/or electric barbecues are allowed, while for charcoal barbecues you can only use the designated areas with your own equipment.
From 14:00 to 16:00 and from 24:00 to 8:00.
Yes, but only on arrival or before departure, to load/unload luggage and equipment, after which you may only enter the car park and must be parked in the designated parking spaces.